For retail

Self-service coffee that keeps running.

Bakeries, petrol stations, shops, and self-service points. Machines built for constant use, simple operation, and reliable throughput.

Self-service coffee that keeps running.
What retail coffee needs to deliver

Uptime, simplicity, throughput.

Uptime is revenue

Every hour a self-service machine is down is coffee you didn't sell. Yunio machines are designed for continuous operation, and Full Omnium service keeps downtime to a minimum.

Simple for everyone

Your staff shouldn't need training and your customers shouldn't need instructions. Yunio interfaces are simple, visual, and multilingual.

Menu flexibility

From espresso to full milk drinks to chocolate, one machine covers what your customers actually want to order.

The range for retail

Built for throughput.

Medium volume (up to 15,000 servings/year)

Mid-volume professional machines for smaller retail outlets and secondary locations.

High volume (up to 20,000 servings/year)

Built for daily retail use, high throughput, and full menus.

Very high volume

Yunio's flagship high-volume system for the busiest retail environments.

A Full Omnium service contract is available for all professional machines with fixed water connection.

Service that scales across locations

One contract, every location.

Full Omnium contracts cover scheduled maintenance, water filter, IoT connectivity through the Dr. Coffee portal, and technical support during office hours with a maximum response time of 48 hours. Parts are stocked locally in the Benelux, so most repairs are fast. Weekends and public holidays are not covered.

For multi-site operators, one CSG contract can cover every location. IoT connectivity through the Dr. Coffee portal gives you visibility on machine status across your entire network, so you see problems before they turn into downtime.

Questions about retail

Answers, straight up.

Yes. The machines are designed for self-service operation. Customers select their drink on the interface, the machine handles the rest. Staff involvement is limited to refilling beans and milk, and daily cleaning.

Yes. One CSG Full Omnium contract can cover multiple locations across the Benelux. One invoice, one service standard, one point of contact.

Yunio machines integrate with common payment systems used in retail. Exact integration depends on your setup, so we cover that during the quote.

Yes. Machines under a Full Omnium contract come connected to the Dr. Coffee IoT portal, so you see status, usage, and alerts across every location.

CSG sends a technician within 48 hours during office hours, weekends and public holidays excluded. For busy sites, we recommend keeping a set of spare parts on site and training staff on daily cleaning routines to minimise avoidable downtime.

Adding coffee to your retail offer?

Tell us your locations, your expected volume, and your menu. We come back with a tailored quote and a contract that covers every site.