Coffee that works.

Request a quote via this site and our team gets in touch within one working day. We help you pick the right machine, handle delivery and installation, and set up service from day one. Outside the Benelux, our dealer network in Germany and the wider EU handles sales and support locally.

Yes. In the Benelux, we sell directly to offices, hospitality, and retail. Outside the Benelux, we work through a network of certified partners. The machine is the same in both cases.

Every machine comes with factory warranty. For X30 and up with fixed water connection, you can take out a Full Omnium maintenance contract through CSG. That covers scheduled maintenance, water filter, IoT connectivity via the Dr. Coffee portal, and technical support during office hours with a maximum response time of 48 hours. Parts are stocked locally in the Benelux, so most repairs are fast. Weekends and public holidays are not covered.

An all-in service contract that covers your machine from A to Z: scheduled maintenance, water filter, IoT connectivity, and technical support during office hours. Rates are indexed annually. Available for professional machines (X30 and up) with fixed water connection. Not available for consumer machines (H2, C11, X20).

H2, C11, and X20 are consumer machines: direct purchase, simple to use, designed for home offices and small setups. X30 and up are professional machines for commercial use, with a Full Omnium service contract available once a fixed water connection is installed.

Most machines are in stock in the Benelux and can be delivered within one to two weeks. Larger or configured orders take longer. We confirm the exact timing in your quote.

Machines are bought outright. Payment terms are agreed in your quote. If you want to finance the purchase through an external leasing arrangement, we can refer you to partners who handle that, but the leasing contract then runs between you and them.

Yunio sits in the same professional segment on quality and build, at a price point that makes more sense for most businesses. The bigger difference is in the service: Yunio is backed by CSG's local infrastructure, so when a machine needs attention, a CSG technician shows up directly. Premium brands often work through third parties, which adds time and complexity.

Yes. We supply cleaning products and water filters. One order, one delivery, one invoice.

Yes. Installation is included when you buy a professional machine through CSG. Our technicians handle setup, water connection where needed, initial calibration, and a short handover so your team knows how to use the machine. Consumer machines (H2, C11, X20) are self-install.